In today’s fast paced world, that we live and work in, it seems that customer service has been slowly pushed aside. We feel that our service is one thing that has put NEMW ahead of other pump station manufacturers.
With the technological advancement of electronics, as are built in our VFD pump stations, trouble shooting a problem is simple. Most questions or problems can be handled over the phone by a live person who, not only knows the pump station, but is also knowledgeable about an irrigation system.
When an onsite visit is needed, we have established a service network of pump station and irrigation professionals who can trouble shoot and resolve a problem as quickly as possible. These are local companies who are factory trained on our pump stations and know irrigation systems and installations.
Customer service, the foundation of our success!
- Service Agreements
- Preventative Maintenance
- Pump System Repair and Upgrade
- Extended Warranties
- System Retrofits
With the understanding that a pump station is the heart of an irrigation system, and with 20 years of pump station manufacturing, service and support, NEMW is dedicated to supporting the irrigation industry and customers.
From concept and design to start-up and commissioning, NEMW can help with the important steps to make sure that the pump station that’s chosen is the right pump station for the job. Factory support is another, important factor that puts NEMW ahead of other pump station manufacturers.